Transport Action Ontario has written Ontario’s Auditor General (AG) expressing our concern about the recent Metrolinx untendered contact extension to Accenture for Presto card support. It is remarkable that this contract dates back to 2006 and has been extended several times without tender. The AG has repeatedly pointed out the dangerous dependence of Metrolinx on Accenture. Metrolinx has apparently accepted these concerns and was moving to reduce reliance on Accenture.
It is therefore hugely disappointing that Metrolinx has again extended the contract to 2025. We urged the AG to again scrutinize this matter.
Our letter to the AG can be viewed below.